Per le richieste di Asia Miles mancanti, potrebbe essere necessario presentare le ricevute originali. Tutti i documenti inviati saranno conservati a scopo di registrazione, pertanto ti consigliamo di conservarne delle copie per tuo riferimento.
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How do I claim missing flight Status Points and/or Asia Miles?
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Why haven't my Status Points or Asia Miles been credited after my flights?
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What kind of supporting documents do I need to submit to claim missing Flights Status Points or Asia Miles?
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How do I claim missing non-flight Asia Miles?
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What kind of supporting documents do I need to submit to claim missing non-flight Asia Miles? And will these documents be returned to me?