Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Search

Help and support

Sign in / up

Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Flight messaging

When will I receive flight messaging?

If your flight is on schedule, you will receive Trip reminder 7 days before departure, Check-in reminder 48 hours before departure and Flight departure reminder 4 hours before.

Should your flight be delayed more than 15 minutes, cancelled or re-routed within 7 days of scheduled departure time, you will receive a flight status notification.

Related questions

What is flight messaging?

What are the various types of notification medium we provide for flight messaging?

Is this service available for all Cathay Pacific flights?

Do I need to be a passenger to receive flight messaging?

Do I need to pay for flight messaging service?

What languages are currently available for flight messaging?

How do I choose my preferred language for flight messaging?

How can I subscribe to flight messaging?

How can I opt out or edit my preferences of flight messaging?

How can I make changes to my contact details for flight messaging?

What if there is a change of schedule again after the estimated time of departure (ETD) for the flight has already been changed previously?

Will I still receive flight messaging if I make or cancel my reservations last minute?

The notification does not show all of my flights. Why?

Select language and location

China – the Chinese Mainland, Hong Kong SAR, Macao SAR and Taiwan Region
Hong Kong SAR - English
Chinese Mainland (China) - English
Taiwan China - English
香港特別行政區 - 繁體中文
中国內地 - 简体中文
中國台灣 - 繁體中文

Africa
South Africa - English