Card Linked Earn Terms and Conditions

General

1.1. Card Linked Earn (defined below) is provided by Asia Miles Limited to Members of the Cathay Membership Programme. These terms and conditions apply to Card Linked Earn, including all transactions made with any Linked Payment Card (as defined below).

1.2. Members may link their Eligible Payment Card(s) to their Membership account and accrue Asia Miles when paying for eligible purchases of goods and/or services at Eligible Partners (as defined below) in store or online (“Card Linked Earn”).

1.3. Members wishing to use Card Linked Earn must link an Eligible Payment Card to their Membership account (“Linked Payment Card”).

1.4. By ticking the checkbox and linking any Eligible Payment Card to your Membership account, you are agreeing to these terms and conditions.

1.5. If there is any conflict between these terms and conditions and the Cathay Membership Programme terms and conditions, the provisions of the Cathay Membership Programme terms and conditions shall prevail.

1.6. Capitalised terms used in these terms and conditions that are not defined herein are defined in and shall have the same meaning as in the Cathay Membership Programme terms and conditions.

1.7. The website that manages the registration process and provides the linking of Eligible Payment Cards to Membership accounts is provided and managed by AML’s third-party service provider, Loyal Solutions A/S (“Third-Party Provider”).

Eligible Payment Cards

2.1. Members may link eligible Visa and MasterCard credit and debit cards (including any Cathay Pacific or Cathay co-branded cards) to their Membership account (“Eligible Payment Cards”).

2.2. Certain banks and payment cards may not allow card linking.

2.3. You must be the cardholder or an authorized user of the Eligible Payment Card in order to link that Eligible Payment Card to your Membership account and receive Asia Miles from the Linked Payment Cards. By linking any Eligible Payment Card, you represent and warrant to AML that you are the cardholder or are an authorized user of the Eligible Payment Card.

2.4. You may earn Asia Miles with Card Linked Earn by paying for eligible purchases with Linked Payment Cards through Apple Pay, Google Pay and Samsung Pay. However, you will not be able to earn Asia Miles with Card Linked Earn with third party platforms such as Alipay, Wechat Pay and Paypal.

Linking your Eligible Payment Card(s)

3.1. You may link up to five (5) Eligible Payment Cards to your Membership account by providing your Eligible Payment Card number in the ‘Manage linked cards’ page of your Membership account.

3.2. You agree to provide true, accurate, and complete information. You represent and warrant that all information provided by you is true, accurate, and complete. You agree to keep the information regarding your Eligible Payment Cards in your Membership account up to date.

3.3. By linking your Eligible Payment Card(s) to your Membership account, you authorize the Third-Party Provider to share your payment card information with the relevant card issuer of your Eligible Payment Card(s) and the relevant card issuer of your Eligible Payment Card(s) (Visa and MasterCard) to provide your card information and transaction information to the Third-Party Provider and for the Third-Party Provider to provide such information to AML. You authorize the relevant card issuer of your Eligible Payment Card(s), AML and the Third-Party Provider to monitor transactions on your Linked Payment Card(s) at the Eligible Partners to identify eligible spending on eligible goods and services that may earn Asia Miles.

3.4. After completing the steps to link your Eligible Payment Card to your Membership account, it may take up to 24 hours before the linking process is completed. You must wait for the linking process to be completed, otherwise any Asia Miles that you would have otherwise earned on spending you make using your Eligible Payment Card prior to the completion of the linking process will not be credited to your Membership account.

3.5. You may remove any Eligible Payment Cards you have linked to your Membership account by clicking ‘unlink card’ in the ‘Manage linked cards’ page of your Membership account.

3.6. If you remove any Eligible Payment Cards that you have linked to your Membership account for any reason, any payments for eligible goods and services you purchase from Eligible Partners with that card that are within the pending points period at the time of removing the linked Eligible Payment Card(s) will result in all of such transactions being unable to be credited with Asia Miles and is irreversible.

Eligible Partners

4.1. The list of Eligible Partners that accept Card Linked Earn are available on the Cathay Pacific website. Such list of Eligible Partners may be amended from time to time, without notice to you (to the extent permitted by applicable law).

4.2. The number of Asia Miles that may be earned when spending at Eligible Partners is determined by AML and the Eligible Partners and may be found on the Website. From time to time, Eligible Partners may offer special campaigns through which you may earn additional Asia Miles, and such number of additional Asia Miles may be found in the relevant special campaign’s communications from AML and/or the Eligible Partner.

Card Linked Earn

5.1. Any Asia Miles you earn from paying for eligible goods and services you purchase from Eligible Partners will be automatically credited to your Membership account after the lapse of the pending points period. The pending points period is subject to the return and exchange period of the applicable Eligible Partner.

5.2. Where an Eligible Partner provides a full refund under its refund policy for a purchase made with a Linked Payment Card, no Asia Miles will be credited as the Asia Miles will only be credited to the Membership account after the relevant refund period has passed and therefore no reversal of credited Asia Miles will occur.

5.3. Asia Miles will be awarded in whole numbers only. The number of Asia Miles awarded will be rounded to the nearest whole number.

5.4. Asia Miles will be credited based on the amount spent on eligible goods and services purchased from Eligible Partners, including any applicable taxes paid.

5.5. Asia Miles will not be credited for any amounts paid with Linked Payment Cards where part of the amount was paid in part with cash, gift cards, store credit, or any other method that was not the Linked Payment Cards.

Personal Data

6.1. Your Personal Data will be processed in accordance with the Cathay Pacific Privacy Notice.

6.2. By participating in the Card Linked Earn, you acknowledge that your personal data will be shared with our Third Party Service Provider, Loyal Solutions A/S.

6.3. In case of any questions regarding the processing of your personal data and / or the exercise of your data protection rights, please contact dpo@cathaypacific.com.

Errors

7.1. If any Asia Miles have been credited to a Membership account erroneously due to a technical issue, error, mistake or malfunction, AML reserves the right to reverse any such Asia Miles that have been incorrectly credited.

Missing Asia Miles

8.1. It is your responsibility to check that Asia Miles that have been earned for purchases of eligible goods and services have been credited to your Membership account. If any Asia Miles have not be credited to your Membership account, please check that the purchases of eligible goods and services were purchased with a Linked Payment Card.

8.2. If any Asia Miles have not been credited to your Membership account that had been purchased with a Linked Payment Card, you may contact Customer Care and provide a copy of the relevant payment receipt.

Misuse, Abuse, and Fraud

9.1. In the event that AML detects or reasonably suspects that you have misused or abused Card Linked Earn (including any Asia Miles, any Membership account, and any Linked Payment Cards) or engaged in any fraudulent or illegal activity with respect to Card Linked Earn (including any Asia Miles, any Membership account, and any Linked Payment Cards), AML suspend or terminate your Membership.

9.2. AML may decline to credit any Asia Miles for any purchase that it reasonably suspects was made fraudulently.

9.3. AML may suspend or terminate your Membership if AML reasonably suspects or detects that you have breached these terms and conditions.

9.4. AML may remove any Linked Payment Card from your Membership account used and reverse any Asia Miles earned from the use of such Linked Payment Card, should AML become aware that you were not authorized to link such Linked Payment Card to your Membership account.

Liability

10.1. All services, goods and products purchased by Members from Eligible Partners are provided by Eligible Partners and not AML. The participation of Eligible Partners in the Cathay Membership Programme does not constitute any endorsement by AML of any product, good or service provided by the Eligible Partners.

10.2. You acknowledge that by purchasing goods and/or services from an Eligible Partner, you are entering into a legal relationship with the Eligible Partner.

10.3. To the maximum extent permitted by applicable law, AML excludes all liability to any Member or other person of any nature in respect of any negligence, willful misconduct, poor quality of the goods and/or services, or any other breach of obligation arising out of the provision of, or the failure to provide, goods and/or services by or on behalf of an Eligible Partner in connection with a Member’s availing of such goods and/or services.

Miscellaneous

11.1. Any provision of these terms and conditions that may be declared void or unenforceable by a competent authority or court shall, to the extent of such invalidity or unenforceability, be deemed severed and shall not affect the validity and enforceability of the other provisions remaining, which shall continue unaffected.

Governing law and jurisdiction

12.1. To the extent permissible by local law or regulations, these terms and conditions are governed by and shall be construed in accordance with the laws of Hong Kong.

12.2. To the extent permissible by local law or regulations, AML and each Member using Card Linked Earn submit to the non-exclusive jurisdiction of the courts of Hong Kong to resolve any dispute that may arise from these terms and conditions.

Language

13.1. To the extent permitted by applicable law, the version of these terms and conditions in the English language shall control over any version written in any language.