Hong Kong International Airport (HKIA)
Departure from Hong Kong
We recommend arriving at the airport at least two hours in advance of your flight to give you sufficient time to check in, go through security, and get to your gate. For a seamless travel experience, we offer a few convenient ways for you to check in.
Starting on 6 June, full self-service check-in and bag drop will be available daily at Kowloon station from 6.00am to 3.00pm. Self-service facilities are also available at Hong Kong station from 6.00am to 11.00pm to provide a more efficient in-town bag drop experience.
In-town check-in
If you’re taking the Airport Express to Hong Kong International Airport, you can take advantage of our in-town self-service check-in and bag drop facilities. Our ambassadors will be onsite to provide assistance if you require help during the self-service process.
At Hong Kong station and Kowloon station, you can drop off your bags once you complete your online check-in as early as 24 hours in advance and up to 90 minutes before your scheduled flight departure time during service hours. Please use the self-service kiosks to print your baggage tag and proceed to the self-service bag drop machines. Note: that the maximum size of a check-in baggage that can be accepted is 145 x 100 x 85 cm.
Please note self-service check-in and bag-drop are only available for passengers holding valid electronic travel documents. Note: our in-town check-in locations are unable to process bookings with infants, upgrades, instant redemption of excess baggage and extra leg room seats, group and agency bookings, and special services.*
For more information, visit the MTR websiteOpen a new window or call our reservations office.
*For assistance with these requests, you can seek help from our airport service team at Hong Kong International Airport.
Hong Kong MTR
Harbour View Street
Central, Hong Kong
Self-service check-in kiosks and bag drop available daily from 6.00am to 11.00pm
Kowloon MTR
Nga Cheung Road
Jordan, Kowloon
Self-service check-in kiosks and bag drop available daily from 6.00am to 3.00pm
Tsing Yi MTR
Tsing King Road
Tsing Yi, New Territories
Self-service check-in kiosks available from 6.00am to 1.00am
- To check in for codeshare flights at in-town check-in, passengers should proceed to the operating carrier’s counters for assistance.
- To comply with the requirements from the US Transportation Security Administration (TSA), we cannot issue a boarding pass to a passenger departing for US destination more than 24 hours prior to scheduled flight departure time.
Online check-in
Save time by checking in for your Cathay Pacific flight using one of the following channels:
On your mobile
Via the Cathay Pacific app
At the airport
Our check-in counters are located on Level 7 (Departures) at Terminal 1, which is easily accessible for those arriving at the airport by train or taxi.
Check-in counters are located in Aisle A, B and C of the check-in hall.
Eligible Cathay members, passengers and oneworld members* are invited to use our dedicated check-in area and counters located in Aisle B. Alternatively, we also offer self-service check-in kiosks and bag drop facilities in Aisle B from 05:00 - 01:00.
Passengers travelling in Premium Economy and Economy classes may use our self-service check-in kiosks and bag drop machines in:
- Aisle A from 05:00 - 01:00
- Aisle C from 04:00 - 01:00
- Aisle E from 05:00 - 21:00
If you need assistance with check-in, counters are available in Aisle C.
If you’re travelling on a direct flight to the United States or your passport does not contain a biometric chip (i.e. an ‘e-passport’), please proceed to counter check-in where one of our airport team will be happy to assist.
*Eligible passengers include our Diamond, Gold and Silver members, First and Business Class passengers, as well as oneworld Emerald and Sapphire members.
(Check-in counters and all self service facilities (check-in and bag drop) close 60 minutes prior to scheduled flight departure time.)
Our First class passengers can experience Cathay Pacific’s award-winning First class services at the Hong Kong International Airport, where we offer ten dedicated check-in counters.
First Class: Aisle B
Cathay Pacific's Business passengers have their own special check-in area which can be found on Aisle B.
Premium Economy: Aisle C
We've introduced the single queue concept so that you can enjoy quicker, hassle-free check-in service.
Economy Class: Aisle A, C
Note:
In compliance with the requirements from Hong Kong Civil Aviation, Cathay Pacific will implement a full reconciliation of passenger travel document check at the boarding gate of Hong Kong International Airport, by comparing the name on the passenger's boarding pass with the name in the travel document, and by comparing the photograph in the document with the passenger if the passenger is unable to proceed using the self-boarding system by biometric facial recognition.
Self-service bag drop
Save time at the Hong Kong International Airport when you use our designated bag drop machines, located at Aisle A, C and E for Cathay Pacific passengers.
Learn more about our self-service facilities and network.
