Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
Cathay BusinessHelp and support
  • Sign in / uponeworld
    Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
    Cathay Pacific
    Rebook, cancel your flight and refund

    I have not received my e-ticket receipt after changing my bookings online. What should I do?

    The revised e-ticket should be sent to the email address provided within an hour. The e-ticket can also be found in Manage Booking. Please contact our Customer Care for assistance if the e-ticket cannot be located.

    Feedback
    Chat with us
    Back to top
    Feedback
    We're sorry. We've encountered a system error and are unable to process your request. Please try again later.
    We're sorry. We've encountered a system error and are unable to process your request. Please try again later.
    Thank you
    Your feedback will help us improve our website experience.
    If you have questions that require a response, please contact us for assistance.