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Cathay BusinessHelp and support
  • Flights overview

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  • Holidays overview

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    Our holiday partners
    Manage your trip
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  • Shopping overview

    Cathay Shop
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    Our shopping partners
    Milesback
    Spend with Miles Plus Cash at Cathay Shop
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  • Wellness overview

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  • Dining overview

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  • Payment overview

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  • Membership overview

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    Cathay Pacific
    Cathay BusinessHelp and support
    Cathay

    What information do you collect and how do you use it?

    Your personal data is required for the operation of our programme. This includes Status Points and/or Asia Miles tracking and management and issuing award tickets. Personal data may also be used for ongoing research, programme development, and to share news and information with members. You can find the details of our Privacy Notice here.

    Related questions

    What are the benefits of joining Cathay?
    Who can join Cathay?
    What is the Cathay member?
    I applied for a Cathay Pacific co-branded credit card. Am I automatically enrolled in Cathay?
    What is the enrolment fee to join Cathay membership programme?
    What is membership year?
    I have two passports with different middle names. Which one should I register as my account name?
    What are mid-status benefits?
    How do I claim my mid-status benefits?
    As a Silver, Gold or Diamond member, will I receive mid-status benefits below my status? For example, will Diamond members be able to enjoy Bookable Upgrades when they reach 800 Status Points?
    What is Guaranteed Seat Reservation?
    What if I’ve forgotten my password or membership number?
    What should I do if I lose my Cathay membership card?
    How can I change the name on my account?
    How do I update my membership details?
    Where can I find the latest exclusive member offers?
    How do Redemption Group nomination work and what are the exemptions for members?
    How is my privacy protected?
    Does Cathay share my data with third parties for marketing promotions, etc?
    I don’t want Cathay to share my personal information with anyone - how can I ensure this?
    How do I cancel my account?
    Will my account be closed if it is inactive for a period of time?
    How can I keep my Cathay account active?
    How do I unbind my Cathay and OpenRice account?
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