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    Cathay Pacific
    Cathay BusinessHelp and support

    Nobody Does Rugby Like Hong Kong

    Experience heart-pounding action, electricying tries and unforgettable moments.

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    poster

    The immersive atmosphere comes alive during the intermission.

    The  pulse-pounding moment on the pitch where rugby warriors battle it out.

    The immersive atmosphere comes alive during the intermission.

    The  pulse-pounding moment on the pitch where rugby warriors battle it out.

    Our cabin crew, the life of the party, are here to elevate the excitement in the crowd.

    Celebrating the grand finale - the crowning of the champion.

    The Cathay booth where people can check in and join in on all the fun!

    Step 1

    Once you have purchased a package, you'll receive your booking confirmation email with event ticket redemption details.

    Step 2

    From 22 March 2024, event tickets are available for redemption via HKCR ticketing app. SMS will be sent to your device provided during booking. (Those who already have the app will receive a notification directly)
    You can also download in advance, but tickets are only available for redemption from 22 March 2024 onwards. Click to download. http://get.tixserve.com/app/download/H5K/

    Step 3

    Register and complete the mobile SMS authentication. You can access your tickets under the ‘My Tickets’ tab in the app.

    Step 1

    Once you have purchased a package, you'll receive your booking confirmation email with event ticket redemption details.

    Step 2

    From 22 March 2024, event tickets are available for redemption via HKCR ticketing app. SMS will be sent to your device provided during booking. (Those who already have the app will receive a notification directly)
    You can also download in advance, but tickets are only available for redemption from 22 March 2024 onwards. Click to download. http://get.tixserve.com/app/download/H5K/

    Step 3

    Register and complete the mobile SMS authentication. You can access your tickets under the ‘My Tickets’ tab in the app.

    Step 4

    The entry QR code on the ticket will be activated on the event day.

    Step 5

    If you bought multiple tickets for the same event, you will find the multiple ticket indicators at the top of the ticket. Simply swipe across to access more tickets.

    Important information

    To prevent ticket fraud, the app detects any screenshots made of the ticket and clearly identifies this for staff at the entrance.
    The system may cancel a ticket that has been screenshotted. Therefore, please use the ticket within the app for entry instead of a screenshot.

    Step 1

    Open 'My Tickets' tab and select the ticket you want to transfer.

    Step 2

    Click the 'Invite Contact' button to invite your contact to download the app.  (Ticket transfer is app-to-app only. The person you wish to transfer the ticket to must download the app.)

    Step 3

    Select the person in the 'My Contacts' tab and press 'Transfer Ticket'.  (Once your contact has downloaded and registered their app, and provided they are already a contact in your phone.)

    Step 1

    Open 'My Tickets' tab and select the ticket you want to transfer.

    Step 2

    Click the 'Invite Contact' button to invite your contact to download the app.  (Ticket transfer is app-to-app only. The person you wish to transfer the ticket to must download the app.)

    Step 3

    Select the person in the 'My Contacts' tab and press 'Transfer Ticket'.  (Once your contact has downloaded and registered their app, and provided they are already a contact in your phone.)

    Step 4

    The transfer will take place after confirming transfer ticket and you will see a transfer confirmation screen.

    *If the person to whom you want to transfer a ticket is not in your contacts, use the ‘Send via phone number’ option. Enter the number and follow the instructions.

    When will I receive the event ticket and how can I get access to it?
    Please download the HKRU Ticketing app in order to redeem your event ticket. Your ticket is available for redemption from 22 March on the app. You will need to use the contact number provided in your booking to redeem the ticket through triggering the SMS authentication.

    What mobile number should I provide?
    Please ensure an SMS message can be sent to the mobile number you provided for authentication. Event tickets will be assigned to the phone number provided based on the number of passenger(s) booked. If you have not received the ticket a week before the event, please contact us xxxx@cathypacific.com (regions to provide). 

    Can I buy this package through a call centre?
    No, the Hong Kong Sevens packages are only available for sale online via cathaypacific.com or holiday.cathaypacific.com or selected accredited travel agents.

    Can I get a physical event ticket?
    No, all Hong Kong Sevens tickets are only available in digital QR code accessible on the HKRU Ticketing app.

    Can I only purchase a single day for the Hong Kong Sevens event?
    No, the Hong Kong Sevens tickets package with flights, or flights with hotels, are offered in bundle with the 3-day pass.

    What if I have input the wrong mobile number during the booking flow?
    Please email xxxx@cathypacific.com (regions to provide), update via Manage booking or contact our Customer Care team on or before 10 March 2024 for event ticket delivery.  If booked via travel agents, please contact the travel agent to update your contact details.

    Does the Traveller need to be the one who's going to the Hong Kong Sevens event? Can I transfer my tickets to others?
    You can transfer you tickets to others in the HKRU Ticketing app, and there will not be any name checking on the day of the event.

    What if I am travelling with a child or an infant?
    All infants aged 2 years and under can enter the Hong Kong Sevens event free of charge accompanied by an adult in possession of a Hong Kong Sevens adult ticket. To book flights only for an infant, please contact our Customer Care team to issue the infant ticket and add to your booking.
    Children (between ages 2 and 12) will need a ticket to enter the Hong Kong Sevens event, and our event ticket fare will be the same as an adult.

     

    1. We collect personal information from you that is necessary to provide you with the product and/or service you have requested.
    2. Your personal information will be processed in accordance with the “Cathay Pacific Customer Privacy Policy”. Any personal information provided will automatically be deleted within 90 days after all follow-up actions related to the product and/or service you have requested for is completed.
    3. Your contact number will be collected by us and shared to Hong Kong Rugby Union for the event ticket redemption. 
    4. The provision of your personal information is voluntary. However, we will not be able to assign any tickets if you failed to provide the mentioned personal data. 
    5. For more information regarding how your personal information will be retained and how you can access and/or correct your information, please refer to Cathay Pacific Customer Privacy Policy, available here: https://www.cathaypacific.com/cx/en_HK/legal-and-privacy/customer-privacy-policy.html

     

    Hong Kong Sevens 2024

    More beyond the games

    hksevens

    The party beyond the games

    The Hong Kong Sevens is far more than just a sporting event; it’s a wild and iconic annual ritual where fans come dressed as everything from Teenage Mutant Ninja Turtles and Spongebob Squarepants. Beyond the costumes and rowdy escapades around town, this tradition has become an integral part of the city’s social fabric and a global spectacle.

    6 of the world's best rugby stadiums(opens in a new window)
    hkevens

    The world's greatest tournament

    The Hong Kong Sevens transcends mere sports; it’s a deeply personal experience for attendees. To some, it represents world-class rugby, while to others in costumes and the lively stands, it’s the grandest annual party, and even a rite of passage, where they can belt out to favourite tunes for old times’ sake. This three-day extravaganza unites people from across the globe, making it a cherished Hong Kong tradition and a testament to the city’s unique character.

    Are you ready to dive into the fun? See what makes the Sevens so great. 

    What makes the Hong Kong Sevens so great? It's personal
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