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Heathrow Airport

Airport Information

Check-in counter

Terminal 3, Zone C

Opening hours
From 4 hours before scheduled departure time of the first Cathay flight of the day to 60 minutes before the scheduled departure time of the last CX flight of the day

Passengers must enter the security check point of London Heathrow Terminal 3 at least 40 minutes before the flight departure time. Local security directive dictates that no passenger is allowed to proceed through security checkpoint within 40 minutes of scheduled flight departure time.

Connecting passengers
The gate will open for travel document checks 75 minutes prior to departure time.

Self-service facilities

Self-service check-in, baggage tag and self-service bag drop
Use the kiosk for self-service check-in, boarding pass and baggage tag. Next, proceed to the self-service bag drop machine. Find out more.
Note: If online check-in has been completed, proceed to the kiosk to obtain baggage tags and then the self-service bag drop machine.

Opening hours
From 05:30 until 60 minutes before the scheduled departure time of the last CX flight of the day

Lounge Cathay Pacific lounge
Customs information

Your duty free allowance could vary depending on where you travel from and which nation in the United Kingdom you are going.

For details, please refer to the latest information published by the UK Government

Visit the Heathrow Airport website to find out what you can carry through security as cabin baggage.