Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
Cathay for BusinessHelp and support
  • Sign in / uponeworld
    Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
    Cathay Pacific
    Missing Status Points or Asia Miles

    How do I claim missing non-flight Asia Miles?

    To claim missing Asia Miles from our partners, sign-in to your account, visit "Miles & Points" under "Your account", and click “Manage your miles” and “Claim other miles” to download and complete the Missing miles request form. Missing mileage must be claimed within six months of the transaction date. You should be able to see the mileage on your statement profile within six to eight weeks if your non-flight activity is eligible to earn miles.

    Feedback
    Back to top
    Feedback
    We're sorry. We've encountered a system error and are unable to process your request. Please try again later.
    We're sorry. We've encountered a system error and are unable to process your request. Please try again later.
    Thank you
    Your feedback will help us improve our website experience.
    If you have questions that require a response, please contact us for assistance.