Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
Cathay BusinessHelp and support
  • Sign in / uponeworld
    Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
    Cathay Pacific
    Wi-Fi

    Why can’t I access Wi-Fi when the aircraft is below 10,000 feet?

    This limitation is due to local government regulations. However, Wi-Fi is available in the aircraft while on the ground in some countries. 

    Feedback
    Chat with us
    Back to top
    Feedback
    We're sorry. We've encountered a system error and are unable to process your request. Please try again later.
    We're sorry. We've encountered a system error and are unable to process your request. Please try again later.
    Thank you
    Your feedback will help us improve our website experience.
    If you have questions that require a response, please contact us for assistance.