Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Search

Help and support

Sign in / up

Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Upgrade bid

I would like to pay my offer with a credit card other than the one I submitted earlier. What should I do?

Changing your credit card after submitting an offer is not currently permitted. Alternatively, you can cancel your original offer and submit a new one with the new payment details. To make a new offer, click the link in your cancellation email, or log in to the Upgrade Bid page and follow the simple step-by-step process.

Related questions

What is Upgrade Bid?

How does Upgrade Bid work?

What do I get if my Upgrade Bid is successful?

What will happen if I have placed a bid but decided to change my booking?

As a Cathay member, how much weight is applied to my bid?

What criteria determine the success of an offer?

Will I receive extra Status Points or Asia Miles if I am successfully upgraded?

Does it cost anything to make an Upgrade Bid?

Is there a minimum amount I must offer for an upgrade?

Are there any additional taxes and fuel surcharges to pay on top of the upgrade amount?

Can I submit different offer amounts for each flight sector of my journey?

Is there a time limit on making an offer?

If there are multiple passengers on my bookings, do I have to make an offer for all passengers?

Is it possible to modify my offer after I’ve made it?

What forms of payment are accepted for offers?

When will my credit card be charged?

What flights are eligible for Upgrade Bid?

Am I eligible to make an Upgrade Bid?

Are there any reasons why I might not be eligible to make an Upgrade Bid?

Can I make an offer to upgrade if I am travelling with a child?

Can I upgrade two cabin classes, e.g., from Economy to Business Class via Upgrade Bid?

If I redeem my flight using Asia Miles, will I be eligible to make an offer to upgrade?

What baggage allowance applies to my upgraded sector?

Can I earn Status Points or Asia Miles for upgrade bid?

Once my upgrade is confirmed, can I select my seat in the upgraded class?

What fare rules apply to my upgraded booking?

Am I allowed to make any further upgrade requests?

Will you still be able to accommodate any special requests made in my original booking?

I need to change a flight for which I have successfully received an upgrade. Can I transfer my upgrade? If not, what happens to my upgrade?

I cancelled my original offer, but now I want to make a new offer. Can I do this?

I have received email confirming I have submitted/changed my upgrade offer which I did not.

I want to modify or cancel my offer, but the system does not allow me to. Why is that?

How do I get invited to bid?

I would like to use my miles for the upgrade instead. Is this possible?

If I didn't receive an invitation email, can I still make an offer?

I don’t know how to subscribe to the Cathay newsletter. Please tell me how.

When will I be informed if my offer was successful?

If my offer is not successful, will I be told why?

My offer was unsuccessful. Can I make a second offer?

Select language and location

China – the Chinese Mainland, Hong Kong SAR, Macao SAR and Taiwan Region
Hong Kong SAR - English
Chinese Mainland (China) - English
Taiwan China - English
香港特別行政區 - 繁體中文
中国內地 - 简体中文
中國台灣 - 繁體中文

Africa
South Africa - English