Flight certificate request

If you have private travel insurance and need to make a claim for expenses, we recommend you use the relevant travel alert message in support of your claim.

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Flight certificates can be provided for Cathay Pacific operated flights as proof of travel or as proof that your flight was disrupted. If you were travelling on a codeshare flight, please contact the operating carrier for assistance.

Please note that we are only able to accept requests from our customers or their authorised representatives, in order to ensure data privacy compliance.

I am requesting a flight certificate for myself.
I am requesting a flight certificate on behalf of someone else. Upon submission of this request, an email acknowledgement will be sent providing guidance on how to submit the supporting documents for the authorised representative.

Passenger information

All fields are required unless marked as optional

Title Title

Please enter exact name printed on air ticket

Family name

Given name

Cathay membership programme (optional)

Status Status

Membership number

Contact information

Country code Country code

Phone number

Passenger's email address

Country / Region / Territory of residence

Certificate type

Certificate type Certificate type

Flight details

Consent to the Collection and Use of Personal Information

All personal data provided in this form will only be used for the purposes of processing your request for Cathay Pacific to issue a flight certificate and verifying your identity. You have the right to request access to and correction of your personal data held by us. Request for access or correction should be made in writing to Data Protection Officer, Cathay Pacific Airways Limited. The data may be transferred to an authorised third party providing services to the airlines in relation to the above purposes. Please visit our “Legal & Privacy – Data Privacy & Security Policy” page at www.cathaypacific.com for full details of Customer Privacy Policy.

I agree to the above-mentioned Customer Privacy Policy and understand how Cathay Pacific uses the Personal Data collected from customers.

I confirm that I am the passenger to whom the flight certificate relates, or otherwise have the requisite consent to apply and obtain a flight certificate on behalf of the relevant passenger.

Thank you. We’ve received your request.

Your flight certificate request has been submitted, and you should shortly receive a confirmation email.

Flight certificate request

Passenger information

Certificate type

Flight details

General consent