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Awards / Honours

Event	Award
Event AirlineRatings.com	Award Top 25 Full-Service Airlines (4th Place) Top 25 Safest Full-Service Airlines (3^rd Place)

Event	Award
Event Skytrax	Award World’s Best Airline (5^th Place) World’s Best Economy Class Best Economy Class in Asia World’s Cleanest Airline Cleanest Airline in Asia Best Economy Class Onboard Catering in Asia
Event The Airline Passenger Experience Association (APEX)	Award Five Star Global Airline Best in Airline Awards (Best Seat Comfort) Best in Greater China (Entertainment) Best in Greater China (Food & Beverage)
Event AirlineRatings.com	Award World’s Top 25 Best Airlines (3^rd Place) World’s Top 25 Safest Airlines (9^th Place)

Event	Award
Event Skytrax	Award World’s Best Airline (8^th Place) World’s Best Inflight Entertainment
Event The Airline Passenger Experience Association (APEX)	Award Five Star Global Asia & South Pacific Passenger Choice Awards – Best Overall Airline (Greater China)
Event AirlineRatings.com	Award World’s Top 10 Best Airlines (9^th Place) World’s Top 20 Safest Airlines (11^th Place)
Event Business Traveller Asia-Pacific Awards	Award Best Airline (3^rd Place) Best Asia-Pacific Airline (2^nd Place) Best Chinese Airline (1^stPlace) Best First Class (3^rd Place) Best Business Class (3^rd Place) Best Premium Economy Class (2^nd Place) Best Economy Class (3^rd Place) Best Frequent Flyer Programme (1^st Place) Best Airport Lounge (1^st Place – The Pier First Class Hong Kong)
Event Condé Nast Traveller Readers’ Choice Awards	Award Top 15 Airlines in the World (6^th Place)
Event Air Transport World (ATW) Airline Awards	Award Cargo Airline of the Year
Event Payload Asia Awards	Award Overall Carrier of the Year – Asia Pacific
Event Cellars in the Sky Awards by Business Traveller Magazine	Award Best First Class Sparkling (Silver)
Event Hong Kong Sustainability Awards	Award Distinction Award
Event Hong Kong Awards for Environmental Excellence (HKAEE)	Award Manufacturing and Industrial Services (Gold Award) Manufacturing and Industrial Services (Certificate of Merit) Transport and Logistics (Bronze Award) Transport and Logistics (Certificate of Merit)
Event Freightweek Sustainability Awards 2023	Award Sustainable Cargo Airline of the Year (Asia)
Event LinkedIn Talent Awards	Award Best Employer Brand, Diversity Champion
Event The Hong Kong Institute of Human Resource Management (HKIHRM)	Award Learning & Development Award (Excellent Award) Learning Technology Award (Excellent Award)
Event The Hong Kong Council of Social Service	Award Caring Company Award 20+ years
Event Strive and Rise Programme	Award Supporting Organisation Award
Event The UNICEF Charity Run 2023	Award 3^rdplace in Most Supportive Group Award

Event	Award
Event Air Cargo News – Air Cargo News Awards	Award Best Cargo Airline - Asia
Event Skytrax	Award World’s Best Airline - 16^th Place
Event The Airline Passenger Experience Association (APEX)	Award Five Star Global Airline Passenger Choice Awards – Best Entertainment (Eastern Asia)
Event AirlineRatings.com	Award World’s Top 20 Safest Airlines (11^th Place)
Event HKACE Customer Service Excellence Awards	Award Grand Award Gold Prize – People Development Award – “Cultivating Service Excellence” People Development Program Bronze Prize – Digital Service Strategy Award – Chatbot Vera Merit Prize – Team Award (Contact Centre Service) – Customer Contact Centre – Diamond Plus Service Team Gold Prize – Team Award (Counter Service) – HKIA Check-in Counter Team
Event Cellars in the Sky Awards by Business Traveller Magazine	Award Best Business Class Cellar (Bronze Medal) Best Business Class White (Bronze Medal)
Event Business Traveller Asia-Pacific Awards	Award Best Asia-Pacific Airline (2^nd Place) Best Chinese Airline (1^st Place) Best Airline First Class (3^rd Place) Best Airline Business Class (3^rd Place) Best Airline Premium Economy Class (2^nd Place) Best Frequent Flyer Programme (1^st Place)
Event Condé Nast Traveller Readers’ Choice Awards	Award Top 10 Airlines in the World (7^thPlace)
Event Hong Kong Awards for Environmental Excellence (HKAEE)	Award Manufacturing and Industrial Services (Silver Award) Transport and Logistics (Certificate of Merit)
Event The Hong Kong Council of Social Service	Award Caring Company Award 20+ years

Event	Award
Event Skytrax	Award World’s Best Airline (6^th Place)
Event AirlineRatings.com	Award World’s Top 20 Best Airlines (6^th Place) World’s Top 20 Safest Airlines (9^th Place)
Event HKACE Customer Service Excellence Awards	Award Bronze Award – Digital Service Strategy Award – Social Messaging Bronze Award – Contact Centre Service – E-Service Team Bronze Award – Team Award (Counter Service) – HKIA Baggage Enquiry Desk Merit Award – Team Award (Field & Special Service) – Cabin Crew Team
Event Cellars in the Sky Awards by Business Traveller Magazine	Award Best Business Class Cellar (Bronze Medal) Best Business Class Sparkling (Silver Medal) Best Business Class White (Silver Medal) Best Business Class Fortified (Bronze Medal)
Event Business Traveller Asia-Pacific Awards	Award Best Airline (3^rd Place) Best Asia-Pacific Airline (2^nd Place) Best Airline First Class (3^rd Place) Best Airline Business Class (3^rd Place) Best Airline Premium Economy Class (2^nd Place) Best Airline Economy Class (2^nd Place) Best Frequent-Flyer Programme (1^st Place – Marco Polo Club)
Event The Hong Kong Council of Social Service	Award Caring Company Award 15+ years
Event The Education Bureau (EDB) - Business-School Partnership Programme (BSPP)	Award The Highest Amount of Activities Offered Award

Event	Award
Event The Airline Passenger Experience Association (APEX)	Award Five Star Global Airline
Event AirlineRatings.com	Award World’s Top 20 Best Airlines (11^th Place) World’s Top 20 Safest Airlines (9^th Place)
Event Air Cargo News – Air Cargo News Awards	Award Best Cargo Airline - Asia
Event Cellars in the Sky Awards by Business Traveller Magazine	Award Best First Class Cellar (Silver Medal) Best First Class Red (Silver Medal) Best First Class White (Bronze Medal) Best First Class Sparkling (Gold Medal)
Event Business Traveller Asia-Pacific Awards	Award Best Airline (2^nd Place) Best Asia-Pacific Airline (2^nd Place) Best Airline First Class (3^rd Place) Best Airline Premium Economy Class (2^nd Place) Best Frequent-Flyer Programme (1^st Place – Marco Polo Club) Best Airport Lounge (1^stPlace – The Pier First Class Hong Kong)
Event The Hong Kong Council of Social Service	Award Caring Company Award 15+ years

Event	Award
Event Skytrax	Award World’s Best Airline (4^th Place)
Event The Airline Passenger Experience Association (APEX)	Award Five Star Global Airline
Event AirlineRatings.com	Award World’s Top 10 Best Airlines (9^th Place) World’s Top 20 Safest Airlines
Event HKACE Customer Service Excellence Awards	Award Grand Award – Bronze Award Bronze Award – Service Innovation Award – Smart Serve Bronze Award – Team Award (Contact Centre Service) – Global Contact Centre – Medical Desk Silver Award – Team Award (Counter Service) – Cathay Pacific Lounge Service Centre, HKIA Gold Award Winner – Team Award (Field & Special Service) – The Arrival Team, HKIA
Event TTG Travel Awards	Award Best Inflight Service
Event Air Cargo News – Air Cargo News Awards	Award Best Cargo Airline – Asia Pacific
Event Business Traveller Asia-Pacific Awards	Award Best Airline (3^rd Place) Best Asia-Pacific Airline (2^nd Place) Best Airline First Class (3^rd Place) Best Airline Business Class (3^rd Place) Best Airline Premium Economy Class (2^nd Place) Best Airline Economy Class (3^rd Place) Best Frequent-Flyer Programme (2^nd Place – Marco Polo Club) Best Airport Lounge (1^st Place – The Pier First Class Hong Kong)
Event Cellars in the Sky Awards by Business Traveller Magazine	Award Best First Class Cellar (Silver Medal) Best Overall Cellar (Bronze Medal) Best First Class White (Silver Medal)
Event The Hong Kong Council of Social Service	Award Caring Company Award 15+ years

Event	Award
Event Skytrax	Award World’s Best Airline (6^th Place)
Event The Airline Passenger Experience Association (APEX)	Award Five Star Global Airline Passenger Choice Awards – Best Entertainment (Asia & Australasia)
Event AirlineRatings.com	Award World’s Top 10 Best Airlines (9^th Place) World’s Top 20 Safest Airlines
Event HKACE Customer Service Excellence Awards	Award Bronze Award - Service Appreciation Award - HKIA-Appreciation & Service Campaign Bronze Award - Service Innovation Award - SSBD & iCUSS for passenger future travel experience Gold Award - Team Award (Field & Special Service) - Cathay Pacific Outport Secondment & Support Team Merit Award - Team Award (Field & Special Service) - Animal Handling Team
Event TTG Travel Awards	Award Best Airline – Business Class
Event Business Traveller Asia-Pacific Awards	Award Best Airline (3^rd Place) Best Asia-Pacific Airline (2^nd Place) Best Airline First Class (3^rd Place) Best Airline Business Class (3^rd Place) Best Frequent-Flyer Programme (1^st Place – Marco Polo Club) Best Airport Lounge (1^st Place – The Pier First Class Hong Kong)
Event Cellars in the Sky Awards by Business Traveller Magazine	Award Best Overall Cellar (Silver) Best First Class Cellar (Bronze) Best First Class Sparkling (Gold) Best First Class Fortified/Dessert Wine (Silver) Best Business Class Red (Gold)
Event The Hong Kong Council of Social Service	Award Caring Company Award 15+ years

Event	Award
Event Skytrax	Award World’s Best Airline (5^th Place)
Event AirlineRatings.com	Award World’s Top 20 Safest Airlines
Event HKACE Customer Service Excellence Awards	Award Merit Award - Outstanding Customer Service Program Award - Transforming Response Times to Customer Feedback through Lean Methodology Gold Award - Service Appreciation Award - Work Well Done Silver Award - Team Award (Internal Support Service) - Cabin Crew Consultation Group
Event TTG Travel Awards	Award Best Airline – Business Class
Event Business Traveller Asia-Pacific Awards	Award Best Airline (2^ndPlace) Best Asia-Pacific Airline (2^nd Place) Best First Class (2^nd Place) Best Business Class (2^nd Place) Best Premium Economy Class (1^st Place) Best Economy Class (2^ndPlace) Best Frequent-Flyer Programme (1^st Place – Marco Polo Club) Best Airport Lounge in Asia Pacific (1^st Place)
Event Cellars in the Sky Awards by Business Traveller Magazine	Award Best First Class Sparkling (Gold Medal)
Event The Hong Kong Council of Social Service	Award Caring Company Award 15+ years
Event Christian Family Service Centre	Award HK50+ Award

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