Please upgrade your web browser
You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Flight certificate request

If you have private travel insurance and need to make a claim for expenses, we recommend you use the relevant travel alert message in support of your claim.

Flight certificates can be provided for Cathay Pacific operated flights as proof of travel or as proof that your flight was disrupted. If you were travelling on a codeshare flight, please contact the operating carrier for assistance.

Please note that we are only able to accept requests from our customers or their authorised representatives, in order to ensure data privacy compliance.