Terms and conditions

Baggage information

Please refer to the following for baggage information.

Note for ticket purchased in Taiwan dollars (TWD)

This is an overseas transaction as our payment gateway is outside of Taiwan, China, credit card-issuing banks may charge you an international transaction fee.

Cathay Pacific Customer Privacy Notice

Cathay Pacific uses personal information/data about you to operate our business in accordance with our Privacy Notice.

Help for passengers

If you require any passenger assistance or have special travel requirements, please let us know as far in advance of your flight as possible, so that we may do our best to accommodate your needs.

Need special assistance?

Flight status

We recommend that all passengers check the flight status for latest flight information.

Charges and optional services

Optional service charges on Cathay Pacific codeshare flights operated by other airlines may be different from those of Cathay Pacific. For details check with the operating carrier.

No Show Policy (Italy only)

Please refer to No Show Policy for more information.

Note for passengers with ground transit at Hong Kong

Please refer to operating company

• TurboJET
• Chu Kong Passenger Transport Co. Ltd (CKS)

More information can be found in Hong Kong International Airport.