Flight overbooking
Our handling to flight overbooking
Cathay Pacific, like many other airlines, do overbook flights from time to time. This is to account for customers who have booked on our flights but have chosen to fly another day and have not cancelled their reservations.
We do our best to minimize the impact of this, however occasionally we have flights with more customers than we have seats.
In these situations we will first try to seek volunteers to change to another flight and we will do all we can to confirm you on the next available flight to minimize any further disruptions to your travel plans.